Civic Intellect, Inc. ("Civic Intellect," "we," "us," or "our") builds AI and civic technology products. This Privacy Policy explains how we handle information in connection with our website at civicintellect.org and our products, including Helpped.
Information We Collect
On this website — we do not collect personal information on civicintellect.org beyond what you voluntarily share when contacting us. If you email us, we receive your email address and the contents of your message.
Analytics — we may collect anonymized, aggregated usage data (such as page views, general geographic region, and device type) to understand how our website is used. This data does not identify you individually.
Our products — products such as Helpped may collect additional information as described in their own privacy notices. Please refer to those notices for details specific to each product.
How We Use Information
We use the information we collect to:
- Respond to inquiries and support requests
- Operate, maintain, and improve our website and products
- Understand how visitors use our website so we can make it more useful
- Comply with applicable legal obligations
Data Sharing
We do not sell, rent, or trade your personal information to third parties. We may share information only in the following circumstances:
- With service providers who help us operate our website and products, bound by confidentiality obligations
- When required by law, court order, or to protect the rights and safety of our users or the public
- In connection with a merger, acquisition, or sale of company assets, in which case we will notify you before your information is transferred and becomes subject to a different privacy policy
Data Retention
We retain information only as long as necessary to fulfill the purposes described in this policy, or as required by law. Email correspondence is retained for as long as it is needed to respond to your inquiry and for a reasonable period thereafter.
Your Rights
You may contact us at any time to:
- Request access to personal information we hold about you
- Request correction or deletion of that information
- Ask questions about our data practices
We will respond to all requests within a reasonable timeframe.
Security
We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Children
Our website and products are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. We will note the date of the most recent update at the top of this page. Continued use of our website or products after changes are posted constitutes your acceptance of the updated policy.
Contact
For privacy-related questions or requests, please contact us at [email protected].